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Originally Posted by chirpy
I did, though, and they said that they couldn't see a problem so there was nothing they could do.
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I know you did Chirpy, I was just highlighting the issue of how important it is to ringntl about these matters.
For example-if 10 peeps posted here saying they had spoken to <insert name> at Tech Support, then you phoned up & they said no one had reported it, you could prove they were bull$hitting you.