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Originally Posted by monkeybreath
cost of posting item back: £5.60
cost of sending proof of signiture: 56p
cost of phone calls: £23.
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just a nice little note. i heard this on the radio so this is how it goes....
when a firm ask you to do something like prove the item was sent, they are asking you to do work for them. you should tell them that to send proof you will have to actually work, and therefore there will be a charge of £xxx for you to do this and yo will send them then bill and the proof.
On the bill state you are giving them15 days to pay, and remind them that if they dont pay, they must be broke and you will file for bankrupcy against them.
The vast majority of firms will pay. this also includes companies like NTL who have done things like this.