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Originally Posted by Kitty
 why offer if you didn't want to do it.... |
But I did Kitty, I have beta tested software etc before & know how to do it, I wrote everything down as I did it, recorded every little problem.
However, when I offered to do it, upon asking what it involved the replies were AFAIKR run a few scripts & it should only take about 2 hours.
Well it took a lot longer & was going to cost me more than the cost of running the PC for a couple of hours.
The thing that I find most annoying about this is the requirement to ring NTL up, wait on hold for ages & speak to a person there during the tests etc.
and have to pay for this myself. It may only be local rate, but if I was on hold for 10 mins, thats more than I was prepared to spend on testing NTL's software. If a freephone number had been used (and I'm sure that NTL have a few of them) then I would have done that.
Also this crap about "non disclosure" is a joke... what exactly can we disclose? I have said that the software does (mostly) what it says it can do, but what it can do is only fit for the very low level PC user as anyone with a modicum of net experience can do most of what it fixes.