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Originally Posted by Nugget
but NTL sent me a letter saying that they would collect it and would advise of the date later. As I said, 7 months later, they finally got round to doing it
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Ditto the letter, but ntl still hadn't turned up after 18 months. I even tried to return it to the ntl store via ntl internal mail, but apparently it was "too large" to go in internal mail and I would have to pay for a courier
I sold my box on eBay for £50 to cover my storage costs for 18 months and transportation costs between properties.
I also know what the T&Cs say, but I also know that ntl told me they would collect it and didn't. Nor did they write to me with an address to send it to so tough luck I say.