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Originally Posted by stuartbe
No - The tech was told that I could ping and tracert to both localhost and the default gateway... I stated this several times !!
I could tell that he just wanted me off the phone...
" re-install windows and call us back if the problem persists "
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sorry stuartbe I was just reffering to that particular symptom not the whole problem. cant comment on the rest - maybe he wasn't bery knowledgable or didn't care or both. they do unfortunately exist but are hopefully uncommon