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Originally Posted by pem
I have never been advised to re-install windows by NTL TS. Have you Stuart ?
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Yep.... Told that my tcp/ip was currupt and need to re-install windows - this was after I explained to the guy that I could ping the NTL gateway and 127.0.0.1
Next time I called I was told that a cable modem wont work if its powered from a UPS as it makes noise on the power line
Another time I was told that my connection is nor working becouse I use a pix firewall. !!!
Thats just a rough sample of the BS that I have got from them over 20-30 phone calls - each envolving a 10-20 minute wait....
I did once speak to a realy tech savy guy !! Sadly the re-seg he promised never happened !