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Originally Posted by theblueraja
You are kidding right - they told you to FORMAT YOUR HARD DRIVE??????
Please tell me they didnt tell you that - that would be the most brainless, incompetent and downright stupid thing i think i would have ever heard.
These people should be fired for comments like that - its no wonder NTL have such a bad reputation - Do you have this guys name?
Absolutley unbeleivable.
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Calm down a little, it is poor advice that has been given, no need to launch off the deep end.