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Originally Posted by threadbare
no it doesn't they usaually answer within a few seconds when i call. if you call after 5 pm what do you expect? call during off peak times!!
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Well when like nomal people you work 9 till 6 peak times are the only time you can call as you need to be in front of your stb or pc to reboot etc my experince with the swansea call centre has been at least a 30 min hold