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Originally Posted by orangebird
Just a quick one - as per your t&c's, you should return your stb to your nearest ntl office when you terminate your contract. Although there are a couple of regions that now have a collection scheme going....Celtic region for defo anyway.  |
Yep I recognise that the kit remains owned by ntl. That's why I would allow a month for it's collection. I'm not gonna take it to an office (I have no idea where my nearest one might be (especially that would want to take the box in). Nor am I gonna put it in the post, and then get blamed by ntl for the mail breaking or loosing it. After being with ntl, and their predecessors for over 8 years now, I don't see it as unreasonable for ntl to collect if I do cancel.
However, personally, it's hypothetical at the mo, 'cos I havent cancelled my ntl services, (although one day I might if price and other technologies become even more competetive and enticing) but it's good to clarify the principles.