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Originally Posted by Death Jester
Paid activation fee? To whom? Pipex (or whoever I choose)?
Do they have to be at my house to test the line? If so, could they do it once they reconnect me?
The thing is, I have a good price with ntl, with regards to the TV/Phone, so if I get BT, then find out I cannot use ADSL, then I don't want the line!
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Yes you pay it to the ISP you have choosen along with the first months subscription, the activation fee is a one off payment.
BT do the line test before your phone line is ADSL activated if the line quality is bad then unfortunaly you cant have ADSL (as a forum member recently found out).
Unfortunatly thats the way it works you pay and find out later.
A friend of mine she decided to choose BT as her ADSL isp she had no BT phone line installed & she managed to get a refund from BT when it was found after BT installed her new phone line she couldnt have an ADSL service because the BT phoneline was so poor.
May i suggest if you are getting a phoneline installed by BT (not an old BT line re-activated) before asking BT to come and install the new line ask BT if they will give you a re-fund if the new BT line they install cannot be used for ADSL as that is the prime objective of having the line installed in the first place.
phew!! i hope i dont have to type all this out again.....