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lemonfish · 19-03-2004, 14:27

I have been having similar problems, but for a much longer time - about 1 - 1.5 years. I frequently get disconnections when the connection is being used moderately, mostly during online gaming. I will get 100% packet loss immediately and get null route anywhere, even the ubr doesn't respond. The lights on the cablemodem (3com CMX) stay as usual but the link lights flash alternately at a fairly steadyish 180 beats per minute (or so). The quickest way to get a connection back is to turn the power off then on, on that cablemodem. Otherwise if I wait about 5 minutes the connection will resume again.

I had two engineers come around to try and sort the issue last week, they say they found a bad connection outside and removed a connection that is no longer used in a splitter, this apparently improved the snr. Unfortunately this didn't seem to solve the disconnecting issue, I will still get disconnected during online gaming after about 1 minute or if I'm lucky about 10-15 minutes - unfortunately I play QuakeWorld and matches last 20 minutes

. The connection will also die when downloading but I don't download as often so can't provide much prior knowledge on that.

I live in the GU22 region and I'm on the 1mb tier.

19-03-2004, 14:27	#6
lemonfish Inactive Join Date: Mar 2004 Posts: 2	Re: Dropping connection I have been having similar problems, but for a much longer time - about 1 - 1.5 years. I frequently get disconnections when the connection is being used moderately, mostly during online gaming. I will get 100% packet loss immediately and get null route anywhere, even the ubr doesn't respond. The lights on the cablemodem (3com CMX) stay as usual but the link lights flash alternately at a fairly steadyish 180 beats per minute (or so). The quickest way to get a connection back is to turn the power off then on, on that cablemodem. Otherwise if I wait about 5 minutes the connection will resume again. I had two engineers come around to try and sort the issue last week, they say they found a bad connection outside and removed a connection that is no longer used in a splitter, this apparently improved the snr. Unfortunately this didn't seem to solve the disconnecting issue, I will still get disconnected during online gaming after about 1 minute or if I'm lucky about 10-15 minutes - unfortunately I play QuakeWorld and matches last 20 minutes . The connection will also die when downloading but I don't download as often so can't provide much prior knowledge on that. I live in the GU22 region and I'm on the 1mb tier.