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Originally Posted by jason.ntlwogill
Hell's Child if ntl provide a level of customer service that was even remotely acceptable this site would be needed at all but thats not here or there the service received by the majority of customers is not acceptable leading to many critisms like mine
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Your suggesting that if we
Quote:
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Originally Posted by jason.ntlwogill
provide a level of customer service that was even remotely acceptable
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then this site wouldn't exist. That's rubbish, there is
ALWAYS somebody who want's to complain. Nobody is perfect and that means site's like this, I engrose sites like this, If i didn't want to help or have my 2 pence worth I wouldn't be here, is that not proof enough that there are people who work for ntl that aren't full of $h1tt??
The problem is, people are to quick to tarnish ALL ntl employees thinking we are all the same, talking nothing but BS. If I came in and said "all people who complain are t0$$Ers" you would tak offence, stating that you are critisising but offering ideas to help.