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Originally Posted by jason.ntlwogill
Hell's Child if ntl provide a level of customer service that was even remotely acceptable this site would be needed at all but thats not here or there the service received by the majority of customers is not acceptable leading to many critisms like mine
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The majority?? Where do you get that from? How many customers do ntl have? When you know the answer to that, work out the percentage of that number that post on these forums to complain.... It does NOT work out to be a majority.....
I am in entire agreement that some customers definitely do not get the service they deserve, but please put some perspective on it.
