Cable Forum - View Single Post - NTL think that they own this site ?????????

ian@huth · 19-03-2004, 10:55

Whilst I would certainly agree that probably most NTL associates do not know anything about sites such as this, that is not the issue here. A complaint was made to NTL which mentioned the closure of dotcom which was answered some weeks later by telephone. The associate knew that dotcom had been closed for a while and also knew that .co.uk existed. How they knew those facts I do not know. What they did not know was the ownership of .co.uk. The point at issue as far as I am concerned is that the associate did not investigate the complaint fully or they would not have come out with the answer that they gave me. It was not as if the associate had to make up an answer on the spur of the moment. The answer seems to have been guessed or presumed, neither of which is a professional way to deal with the issue.

One thought that has gone through my mind as a result of this and reading about Microsoft going after site owners that have sites that could be confused with Microsoft sites is could this be the reason that this site will be changing its name in the near future?

19-03-2004, 10:55	#68
ian@huth Inactive Join Date: Jun 2003 Location: Huthwaite, Nottinghamshire Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other Posts: 4,536	Re: NTL think that they own this site ????????? Whilst I would certainly agree that probably most NTL associates do not know anything about sites such as this, that is not the issue here. A complaint was made to NTL which mentioned the closure of dotcom which was answered some weeks later by telephone. The associate knew that dotcom had been closed for a while and also knew that .co.uk existed. How they knew those facts I do not know. What they did not know was the ownership of .co.uk. The point at issue as far as I am concerned is that the associate did not investigate the complaint fully or they would not have come out with the answer that they gave me. It was not as if the associate had to make up an answer on the spur of the moment. The answer seems to have been guessed or presumed, neither of which is a professional way to deal with the issue. One thought that has gone through my mind as a result of this and reading about Microsoft going after site owners that have sites that could be confused with Microsoft sites is could this be the reason that this site will be changing its name in the near future?