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Originally Posted by Mark B
I think I can shed some light on this as it's an issue I have been trying to resolve.
The message about per-minute billing is currently being displayed on all Freedom bills. It only applies to Freedom customers, NOT customers who use an ntl telephone line.
Where the confusion has come about, is that customers with ntl lines who view their DIALUP bill on the web, will also see this message. Also stand alone cable modem customers who request a VAT invoice will see it too. It shouldn't have happened that way, but it did.
It does only apply to Freedom accounts, and I have not heard any plans to apply this to customers who have a full ntl telephone line, such customers need not be concerned.
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Thanks for that clarification Mark. As I said in my original post this 'info' came to me as a rumour. It would seem that the displaying on the message on webbills for onnet customers is what has caused the confusion / concern.