Quote:
Originally posted by Shabba
Just a thought bit i'm pretty sure that ntl mail is free! It doesn't show up on my bill!!
If they feel the need to piggy back a message on to my mail, hey - i aint paying for the priveledge 
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Your internet bill is not itemised, but that doesn't mean any service within it you choose to name is 'free'.
What you are paying for is what ntl advertised you would get by signing up for the service. And their adverts say you get a number of emails, an amount of webspace, and internet connectivity at a certain speed.
If ntl later claim that you are only paying for the connectivity and the other things are free, to be meddled with at their leisure, they have committed an offence under the Sale of Goods Act, which specifies products must be sold
as advertised.
So itemised bill or not, you're paying for your email. (Some ntl managers have apparently been saying privately to their staff that email is a 'free add-on'. But they are wrong.)