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Originally Posted by Chrysalis
is tech support available on 150, not been funny but most people are not going to remember that number if they do ring up they just ring 150. Why cant customer services forward people to tech support when they realise its not the end user fault?
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How hard can it be to remember a number? People can easily write it down/put it in their mobile phone/look it up on here! (it's on our 'Useful Info' page.
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Neil I can understand the motto tech's cant fix an issue they do not know about, but I feel I already waste enough time and money on this problem then to be ringing up again on a 0845 phone number.
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I'm not disagreeing with you, but various ntl associates have asked for this to be done, so why not do it?