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Old 17-03-2004, 16:34   #9
ian@huth
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Join Date: Jun 2003
Location: Huthwaite, Nottinghamshire
Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other
Posts: 4,536
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Re: Sky Digital Installed Today

Quote:
Originally Posted by themelon
Yes that is the exact case I would never go back to Sky...these are my experiences personally.

I was a customer for over 10 years and decided to move after moving to an ntl area, have to say I havent looked back.

Ntl give me a stable good quality picture whatever the weather conditions, something I personally wasnt getting from Sky.

Personally I prefer some of the EPG Features like, the On demand ordering and EPG Miniscreens.

Also the ntl customer service in manchester seems to be pretty good compared to what I had to endure with Sky, their service levels appeared to be deterioating in my experience

I was also sick of the call out charges with Sky for stuff that was their fault and also fed up with the remote control, I went through about 18 in 10 years! In the end I solved it with a one for all!!

I consider the £15 for an extra box value for money the extra £5 acts as an insurance if it breaks, on Sky you are responsible for everything unless you pay insurance normally about £80 a year from what I remember.
Do you think that your experiences with Sky are typical as you appear to think that most customers have problems with Sky every time it rains, snows, the wind blows, the No 33 bus passes, etc.

How long have you had NTL DTV and what STB do you have?
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