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Originally Posted by ianathuth
 Maybe it would be a good idea for all NTL bills to show the period that each charge listed is for rather than just a statement of the service. Other companies do this and it makes the bill very clear and lessens the chance of customers calling to query charges. |
Some do but it depends what billing system it is, in my area they advise of the dates the service is being charged for. Hopefully when the new Harmony system is completely launched then we will see an improvement.