Quote:
|
Originally Posted by IanGuy
:s How come my Digital TV service gets charged for how long I use it, for example if i only had half a month of a package it would only charge me half for it. It still doesn't explain why i was charged £10 installation fee and why i haven't had 1 month free.
|
Ntl billing is like riding a bike, once you figure it out it is quite easy but there are a few accidents before you get there. It all depends on your billing date (this applies to the billing system for your area), lets say your billing date is 23rd of the month and you add Sports to your Digital on 20th, your bill for the 23rd will charge you from 20th to 23rd plus a month in advance but if you switch the Sports off on the 20th of next month you will receive a credit back for 20th to 23rd of that month cos you had turned Sports off. See.... dead simple
I believe Dezzo is trying to resolve your issue so I'm sure he will respond ASAP.