Cable Forum - View Single Post - Can't access https CP with specified port

ogwi · 17-03-2004, 09:13

I feel the need to recap with all available info, in case anyone has any other ideas out there:

I'm trying to access the control panel of a web host: valuewebhosts.com at https://www.valuewebhosts.com/cgi-bi...hosts.com:2083 (Member Login link from their home page; this is not a user-specific page, it's just their login screen)

I just get the standard "The page cannot be displayed" error. I've had a long email trail with valuewebhosts, but without success. I've also tried ntl tech sup, but they couldn't come up with anything. I've tried just about every setting in IE know to man!

I have tried (at NTL's suggestion) adding a proxy server (Tool>Internet Options>Connections>Lan Settings), following which I got a different error (Tunneling or port not allowed); this ties up with a suggestion that the port (2083) is not allowed by NTL proxies.

I'm using IE6 (upgraded from 5.5 to see if it helped), with a USB cable modem on Windows 98SE. I have no firewall and now (after the experiment) no proxy specified.

The last thing we tried was connecting (Host Address - 213.232.71.40, Port No - 2083) using hyperterminal, and this said that I was connected. Valueweb hosts suggest this indicates I can get to the server and port, but it is a browser issue causing the problem.

Suggestions so far are: SSL browser settings (both enabled), "Enable Integrated Windows Authentication" browser setting (now enabled in IE6), proxy (ntl's prohibited access, none now specified), firewall (none), IE6 issue with user embedded in URL (not the case).

I have not had any trouble with any other url. Any ideas?

17-03-2004, 09:13	#15
ogwi Inactive Join Date: Mar 2004 Posts: 7	Re: Can't access https CP with specified port I feel the need to recap with all available info, in case anyone has any other ideas out there: I'm trying to access the control panel of a web host: valuewebhosts.com at https://www.valuewebhosts.com/cgi-bi...hosts.com:2083 (Member Login link from their home page; this is not a user-specific page, it's just their login screen) I just get the standard "The page cannot be displayed" error. I've had a long email trail with valuewebhosts, but without success. I've also tried ntl tech sup, but they couldn't come up with anything. I've tried just about every setting in IE know to man! I have tried (at NTL's suggestion) adding a proxy server (Tool>Internet Options>Connections>Lan Settings), following which I got a different error (Tunneling or port not allowed); this ties up with a suggestion that the port (2083) is not allowed by NTL proxies. I'm using IE6 (upgraded from 5.5 to see if it helped), with a USB cable modem on Windows 98SE. I have no firewall and now (after the experiment) no proxy specified. The last thing we tried was connecting (Host Address - 213.232.71.40, Port No - 2083) using hyperterminal, and this said that I was connected. Valueweb hosts suggest this indicates I can get to the server and port, but it is a browser issue causing the problem. Suggestions so far are: SSL browser settings (both enabled), "Enable Integrated Windows Authentication" browser setting (now enabled in IE6), proxy (ntl's prohibited access, none now specified), firewall (none), IE6 issue with user embedded in URL (not the case). I have not had any trouble with any other url. Any ideas?