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Originally Posted by Neil
'Ripped'
I do understand your frustration, but what I can't understand is why you don't do something about it?
Surely where you live in London you get get ADSL? Why don't you just ring BT, give them your ntl account number/phone number etc (should take less time than it takes to make a post on here), then once they have confirmed they can port you number, sit back & relax in the knowledge that you will soon be surfing via xDSL.
The world is your oyster when it comes to DSL ISPs (I'm sure you know my thoughts on Pipex  )
FYI-Ben has just switched from ntl to BT, the phone call took approx 10 mins, they agreed to port his number, & offered him a date & a time that they would arrive to do the work (about 10 days from phone call to said date from memory), as soon as he has his BT line, he will be choosing a DSL ISP.
I really don't know what is stopping you doing the same thing... 
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If you had taken the time to check out what I have been saying in the past, you would see that I am planning to move to another provider. But as I am getting a fair old discount from ntl: just now, I do not see the point in moving just yet. BUT the point is... ntl: have been promising BB and interactive for a number of years now, but just can't be honest about the fact that it ain't gonna happen in London for at least another 2 years - if at all.
BUT it does not really matter about that. What matters is that this website has got just as bad, NO, worse, than nthellworld.com, in as far as if you criticise ntl: you get flamed by all and sundry.
Well goodbye for now - I will leave you all to disappear up each other's ********* as your tongues work overboard on each other.
I will try and find a less biased forum - or at least one that will tolerate criticism.