Cable Forum - View Single Post - Clarification needed on reporting spam to ntl

Theodoric · 14-03-2004, 22:38

As today seems to be my day for looking through the ntlworld site, I took a look at their Abuse of Service page, specifically on how to report spam. The relevant text is copied below.

How To Report Abuse Of Service

<Snip>

Reporting Email Abuse

Email abuse takes many forms, for example: unsolicited commercial email, unsolicited bulk email, mail bombs, email harassment, email containing abusive or offensive content.
The format for submitting reports to the abuse department regarding abuse of email is always the same whatever the offence. <Snip>

I have 2 questions:

1) Does the above mean that I can report any and all spam that I receive, whatever its source, to ntl?

2) More importantly, is it worth the trouble? Do ntl do anything about it, is any such activity on their part likely to be successful and do they report the results back to you?

14-03-2004, 22:38	#1
Theodoric Inactive Join Date: Jun 2003 Location: London Posts: 2,974	Clarification needed on reporting spam to ntl As today seems to be my day for looking through the ntlworld site, I took a look at their Abuse of Service page, specifically on how to report spam. The relevant text is copied below. How To Report Abuse Of Service <Snip> Reporting Email Abuse Email abuse takes many forms, for example: unsolicited commercial email, unsolicited bulk email, mail bombs, email harassment, email containing abusive or offensive content. The format for submitting reports to the abuse department regarding abuse of email is always the same whatever the offence. <Snip> I have 2 questions: 1) Does the above mean that I can report any and all spam that I receive, whatever its source, to ntl? 2) More importantly, is it worth the trouble? Do ntl do anything about it, is any such activity on their part likely to be successful and do they report the results back to you?