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quadplay · 14-03-2004, 15:14

Are you on the 1Mb service? The STBs (especially the earlier models, the 1000 and the 2000) don't seem to like the very high bandwidth downloads, or, as has been suggested, a high number of open connections. The 4000 series boxes are better, but still don't seem to be 100%. A swap to SACM should solve this - although it can't be guaranteed as there may be another problem.

Just make sure, if you do swap to SACM, when the engineer comes to install it that he installs the cable modem in the same room as your PC! A lot of installers are going the lazy route and simply placing the SACM in the same room as the PC and using the existing Ethernet cabling, which can cause havoc with the installer if you're using USB, and is inconvenient if you want to reboot the modem anyway!

14-03-2004, 15:14	#8
quadplay Inactive Join Date: Jun 2003 Location: Various Services: 9am, 1pm and 8pm daily Posts: 2,055	Re: Stb keeps freezing,can a P2P do this Are you on the 1Mb service? The STBs (especially the earlier models, the 1000 and the 2000) don't seem to like the very high bandwidth downloads, or, as has been suggested, a high number of open connections. The 4000 series boxes are better, but still don't seem to be 100%. A swap to SACM should solve this - although it can't be guaranteed as there may be another problem. Just make sure, if you do swap to SACM, when the engineer comes to install it that he installs the cable modem in the same room as your PC! A lot of installers are going the lazy route and simply placing the SACM in the same room as the PC and using the existing Ethernet cabling, which can cause havoc with the installer if you're using USB, and is inconvenient if you want to reboot the modem anyway!