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LAKE_MUSIC · 14-03-2004, 10:28

Greetings.....I have a bit of a problem that I thought maybe you guys could solve....

First off, I'm a new NTL customer - only been connected for a few days. I have a 600k broadband connection, NTL 200 modem, a linksys BEFSR41 router, and a wireless linksys NIC installed in the PC. I'm running windows XP along with the free version of ZoneAlarm (bit of a necesity having been bombarded with viruses over the last couple of weeks).

All is working quite well apart from a few re-boots required when the router or the modem drops out. The problem I'm having is with Microsoft instant messenger. It's working OK with text only, but refuses to work with voice. When I try to initiate a voice conversation the PC just hangs there with the 'connecting to...' message until it times out. If I shut down Zonealarm, it works OK. I've given messenger permission in ZoneAlarm to act as a server etc. I've also tried enabling upnp in windows and the router (a suggestion from Linksys tech support) and also set up the individual ports within the router. (from the Linksys knowledge base)
Everyone else I connect to can get messenger to work behind ZoneAlarm, so I'm assuming it's something to do with the combination of ZoneAlrm / router thats blocking traffic on the voice port.

Has anyone else had this problem or know of a solution? I would greatly appreciate any suggestions.

Thanks in advance.

14-03-2004, 10:28	#1
LAKE_MUSIC Inactive Join Date: Mar 2004 Posts: 4	Linksys router and Zone alarm Greetings.....I have a bit of a problem that I thought maybe you guys could solve.... First off, I'm a new NTL customer - only been connected for a few days. I have a 600k broadband connection, NTL 200 modem, a linksys BEFSR41 router, and a wireless linksys NIC installed in the PC. I'm running windows XP along with the free version of ZoneAlarm (bit of a necesity having been bombarded with viruses over the last couple of weeks). All is working quite well apart from a few re-boots required when the router or the modem drops out. The problem I'm having is with Microsoft instant messenger. It's working OK with text only, but refuses to work with voice. When I try to initiate a voice conversation the PC just hangs there with the 'connecting to...' message until it times out. If I shut down Zonealarm, it works OK. I've given messenger permission in ZoneAlarm to act as a server etc. I've also tried enabling upnp in windows and the router (a suggestion from Linksys tech support) and also set up the individual ports within the router. (from the Linksys knowledge base) Everyone else I connect to can get messenger to work behind ZoneAlarm, so I'm assuming it's something to do with the combination of ZoneAlrm / router thats blocking traffic on the voice port. Has anyone else had this problem or know of a solution? I would greatly appreciate any suggestions. Thanks in advance.