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Old 13-03-2004, 23:53   #3
Frank
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Join Date: Jun 2003
Location: Toronto, Canada
Services: Beanfield 50/50 FTTH and iPTV
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Re: TU24 - BT cheaper (with call charges)

Sorry, but that's how I understand it. It says that ntl's standard monthly package is cheaper by £3.50, but when you start making calls over 60mins that is no longer the case, i.e. BT is cheaper. That's exactly what my thread title says - with call charges BT is cheaper, hence the ruling

Quote:
The Authority acknowledged that the claim "... still £3.50 a month cheaper ..." included the "a month" qualification, it nevertheless considered that the meaning of the headline "It's simple we're still cheaper than BT!" was ambiguous and readers were likely to understand that the advertisers' package was cheaper for both monthly charges and calls than the complainants' equivalent package. Because that was not the case, the Authority advised the advertisers to amend the advertisement
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