just rang tech support about the email service and before i was connected i got a recorded message saying from the 1st of july tech support will only be available from the hours of 8am till 12pm
i asked the tech support person why this has to be changed
he said it was not 'viable' for them to provide 24/7 support as during the early hours there were hardly any customers wanting support
another cutback in my eyes yes its only a matter of time before the services they provide start to deteriorate to such an extent any service you currently have near fault free or 'working' will just fall apart NTL