timewarrior2001

When I had a clash with Ebuyer, I received an email stating " you threatened legal action.......so sue us!"

All because they decided I had damaged a motherboard and they wouldnt replace it. I explained that they were being pathetic, why would I damage a motherboard and ask for a replacement board of the same type?

I do still use them, only because they are so cheap. And I know now form speaking to trading standards about them how to deal with it, send them a letter, give them a max of 21 days to put things right, if no response send to trading standards. It makes no difference if they have seen the letter or not, if royal mail have a signature then it has been delivered. If ebuyer have taken no action Trading standards will contact them on your behalf.

Also the ****e they spout about their warranty is crap, the items have a 1 years manufacture warranty on them. Ebuyer send them for repair after a 28 days i think. Thats illegal, your contract is with Ebuyer, not the manufacturer. I was quite alarmed when trading standards informed me of that. Ebuyer should replace the item and then send the faulty ones back for replacement themselves.