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Originally Posted by monkeybreath
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We're having a similar problem with Dabs at the moment, you leave a message with details of the problem, and you get an automated response. You try again and get the same, finally you get a real person emailing you back to ask what the problem is (detailed in all the replied from us to them)
Then you mail them back and they don't bother to respond. We rang their 0845 number to be told by an answer machine that they no longer take ANY phone calls. I found another number for them (0800) but when I got through the lady on the other end of the phone seemed very startled, almost as though that number shouldn't be working!! She then went and cut me off. I'm now at the point where I just cant be bothered anymore, if it wasn't for the printer sat in the spare room and my other half complaining that it doesn't work I'd jack it all in.
I think the next step is going to have to be a recorded letter
