<Realists hat on>
Well if what I read a few posts back from BBKing is correct, ie NTL have added 6 more caches to the Manchester area, the chances that NTL are going to turn them off after such an investment is slim to none IMO. Us moaning about it is going to do nothing for the situation.
</Realists hat off>
I suggest we try to work with NTL (BBKing/BillC?) to work out the kinks. Granted not ideal but if we need to live with the proxies then lets at least get them working correctly
They say we should report the faults but where/how? If it's an 0845 number then no way will I participate as I am not paying for the priveledge of debugging NTL's system.
Can they arrange an alternate reporting method?
What Info do they want/need?