Quote:
|
Originally Posted by br3ach
I presume that the person who takes the problem on would PM the person having the problem to let them know they r looking into it  |
Ah, no, I was meaning how would the general members know that a problem had been picked up and was being looked at - to save duplication of effort. i.e. lots of people all trying to offer advice when a CS/TS person is already dealing with the problem.
I guess the answer is for them to post something along the lines of "being delt with" in the topic.