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Semi On · 12-03-2004, 16:22

Roughly two years ago I signed up for AOL BB, and some minor delays getting the line up and running aside - like digging up the road...twice - everything went fine. I filled in the direct debit form and thought that was that, until I checked my bank statement after a month and realised I'd only been charged for unmetered dial-up - ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£15.99. This continued for a year until I heard about NTL's 1Mb service and decided to switch. I imagined that someone would then notice I'd been undercharged, but upon ringing AOL to cancel, the nice lady said she couldn't find anyone under my name on their system.

I've been really happy with NTL's service - an average downstream of 115KB/s is pretty good, and downtime is quite rare, but I'd like to keep my options open, so that if I do move, I can do it as painlessly as possible.

I did the Pipex availability check and got " Unfortunately, a check on your line reveals that there is an incompatible service present on your line."

I assume this is the legacy of the AOL connection I had, so will it be easy to get Pipex running on it? Naturally I'm a bit nervous to ring BT, since I still have their ADSL equipment and if they start snooping I could get a hefty bill from AOL if they find out.

Do you think I should just ring BT and get it over with? I could be worrying over nothing, but you never know...

12-03-2004, 16:22	#1
Semi On Inactive Join Date: Mar 2004 Location: Down South Age: 45 Services: Sky TV Sky Broadband (16MB) Posts: 176	I need some advice... Roughly two years ago I signed up for AOL BB, and some minor delays getting the line up and running aside - like digging up the road...twice - everything went fine. I filled in the direct debit form and thought that was that, until I checked my bank statement after a month and realised I'd only been charged for unmetered dial-up - ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£15.99. This continued for a year until I heard about NTL's 1Mb service and decided to switch. I imagined that someone would then notice I'd been undercharged, but upon ringing AOL to cancel, the nice lady said she couldn't find anyone under my name on their system. I've been really happy with NTL's service - an average downstream of 115KB/s is pretty good, and downtime is quite rare, but I'd like to keep my options open, so that if I do move, I can do it as painlessly as possible. I did the Pipex availability check and got " Unfortunately, a check on your line reveals that there is an incompatible service present on your line." I assume this is the legacy of the AOL connection I had, so will it be easy to get Pipex running on it? Naturally I'm a bit nervous to ring BT, since I still have their ADSL equipment and if they start snooping I could get a hefty bill from AOL if they find out. Do you think I should just ring BT and get it over with? I could be worrying over nothing, but you never know...