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Originally Posted by Neil
That's also a good idea, we had a similar thing on .com.
Ok-so are peeps generally cool with an avatar, & possibly the idea of their own forum that we can post links to problems in for them to pick up? (that way they only have one area to 'keep an eye on' so to speak, & it makes it easier for them-remember they are all here voluntarily)
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Speaking from the non NTL side of the fence that sounds like a fine set of ideas to me.
One question though - how are we going to know that someone is dealing with a problem ?