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secular · 12-03-2004, 11:22

Thank you to all who replied. I'm sorry my orignal query wasn't quite as clear as I'd hoped but you answered my query perfectly.

I included my current info to show I wasn't pulling the idea of my IP registering in another country out of the air.

I would also like to say that during the problems in my local area, every time I contacted CS, they were very helpful and considered every problem I threw at them.

The only thing I can add from working in call centres is that tone and patience is very important, I've never moaned or bitched at CS and in return I have recieved a high level of service. Those here who work in CS for NTL should be proud of the service you provide.

12-03-2004, 11:22	#6
secular Inactive Join Date: Feb 2004 Location: Reading, Berks. Posts: 43	Thank Richard M, badnbusy, Avatar, and perm. Thank you to all who replied. I'm sorry my orignal query wasn't quite as clear as I'd hoped but you answered my query perfectly. I included my current info to show I wasn't pulling the idea of my IP registering in another country out of the air. I would also like to say that during the problems in my local area, every time I contacted CS, they were very helpful and considered every problem I threw at them. The only thing I can add from working in call centres is that tone and patience is very important, I've never moaned or bitched at CS and in return I have recieved a high level of service. Those here who work in CS for NTL should be proud of the service you provide.