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Originally Posted by pem
I suspect you don't need to look any further than the attitude of some members here to NTL and CS staff. I certainly would not feel inclined to visit or be helpful in an forum where my Company and it's staff (i.e. yourself) are constantly called crap [or worse]. Some very helpful people have left the forums because of this.
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I always offer my help
Just ignore the threads where peolpe come to moan about stuff, and concentrate on the ones that need help.