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Originally Posted by orangebird
I don't see much in the way of offers of help to customers on here from those at ntl.... for instance, the caller id thread in the telephony forum. Why does no-one else from ntl offer to find out if it's available in certain areas?  I don't work in CS, but am more than happy to spend a minute or so finding this kind of info out. Why doesn't anyone else appear to be?  |
I suspect you don't need to look any further than the attitude of some members here to NTL and CS staff. I certainly would not feel inclined to visit or be helpful in an forum where my Company and it's staff (i.e. yourself) are constantly called crap [or worse]. Some very helpful people have left the forums because of this.