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Originally Posted by orangebird
The thing is, if you have access to our (ntl) intranet, you can find these things out.....caller id for example -
Got to the ntl:home intranet page, use the postcode finder to see which region (and susequent subscriber system) the postcode comes under. Then, if you got to product info for telco on the ntl: home intranet page again, it'll show you which regions and subscriber systems support caller id. It takes seconds to do, butr not many people seem to want to bother, or have any initiative to to try and find out for the customer...  |
Unfortunately I don't have 100% faith in the info on the Intranet with regards to availability of services. It may be correct now and can be very useful but I have been caught out on numerous occassions so rely on the tried and tested method of speaking to those who make the decisions.