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Originally Posted by SMHarman
Not something I've ever seen working but its from the contacts section in Outlook (not Express).
When you have a contact open or highlighted there is a telephone icon or Actions > Call Contact then select the records number.
If its a new install you probably need to update your TAPI settings etc, others here are better able to guide you through this.
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Ahhh. I see..... All this does is use your modem to dial the number. You still need a normal phone handset to talk to the person....