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Originally Posted by monkeybreath
but i dont understand how two boxes, that are the same model, connected through the same catv are not acting in the same way... i knew the rollout was being done model by model, but can someone explain why one has updated and another hasn't?! thanks 
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I would put money on them being different STB models. There are four or five different revisions of the 4001 -- only two of them were done on Tuesday. Even if the STBs look the same, and are both 4001s, they could be different revisions.
Nigel S used to be the guy to ask about all this on .com, but it looks like he never made his way over here