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Jumping ship
I too am jumping ship
Ordered a nice simple package today with plus.net £24.99 a month and the modem and activation is included with 512k connection.
I want to know now how do I go about quitting the service I have with NTL.
Do I need to write a letter ? How much notice do I need to give (customer over 4 years) to cancel the access ?
Im in Swansea so who do I address the cancellation letter to ? - Im not gonna use the phone or email as their too unreliable.
Any help is appreciated.
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