This is absolutely unbelievable! I don't mind people piggy backing adverts on me if I'm taking advantage of their free services, but if I want to send someone a personal email from work, using my ntlworld address, why should I have to help ntl advertise a service I am paying them £25 a month for?
The sheer depths of ineptitude, shortsightedness and incompetence of some managers at ntl is breathtaking. I can just picture them all sitting round in the marketing department meeting where this sad scheme was dreamed up, slapping each other on the back and sniggering.
You can only push me so far, people...