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Originally Posted by asdf
She appologised for her mistake, and wont make that mistake again. She could of not even emailed back. Please give it a rest, poor girl!
I think that we should give top marks to her, she didn't get it right first time, but at least when she'd worked out she'd got it wrong she sent you an email, not many would do that :p
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Trouble is ----- Where exactly does she admit her mistake in this email ?
" Further to our telephone conversation may I confirm that the website
NTHELLWORLD.COM, will not be re-launched which is due to ntl launching the
online customer service. You may find this service on
www.ntlhome.com,
where you are able to express your views regarding ntl Home or any other
comments you may have.
Kind regards.
Kathryn "
Sounds like a scripted response to me