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Originally Posted by threadbare
CSR's aren't nesessarily going to be net savvy and confusion between co.uk and com is easy (as other ppl have rightly pointed out). you also have to remeber that what happened to nthw.com and nthw.co.uk was something ppl outside of the community are, at best, only going to be vaguely aware of.
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But she wasn't just a CSR!!!!