07-03-2004, 08:29
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#41
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Inactive
Join Date: Nov 2003
Location: Wales
Posts: 459
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Re: NTL think that they own this site ?????????
Quote:
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Originally Posted by David25
Anyone can make a mistake, that's fair enough, nobody is perfect, the CSR should have known, but I don't blame them that they didn't. I still maintain that a properly communicated online support policy would have made such a mistake virtually impossible to make.
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agreed
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