Cable Forum - View Single Post - NTL think that they own this site ?????????

David25 · 07-03-2004, 08:22

Anyone can make a mistake, that's fair enough, nobody is perfect, the CSR should have known, but I don't blame them that they didn't. I still maintain that a properly communicated online support policy would have made such a mistake virtually impossible to make.

07-03-2004, 08:22	#40
David25 Inactive Join Date: Dec 2003 Location: Swansea Age: 50 Posts: 111	Re: NTL think that they own this site ????????? Anyone can make a mistake, that's fair enough, nobody is perfect, the CSR should have known, but I don't blame them that they didn't. I still maintain that a properly communicated online support policy would have made such a mistake virtually impossible to make.