Firstly reset the router using a paperclip or pin etc in the reset hole on the back of the router by holding it in for 10 secs then release that and un plug it leave it off for a minute or so.
Then check Internet Explorer settings and make sure you have not got a proxy set in LAN settings which if you have been with NTL previously no doubt you will have
Now it is time to double check you network settings again, start/settings/network and double cilcky on your lan connection and choose properties and the config tab and check tcp/ip and make sure you havent got an ip address specified in there or any subnets and double check it is set to obtain IP Address from the DHCP.
If your using XP some have said using the obtain IP auto causes problems but you can get around this by clicking support on the Local Area Connection and choosing the option to repair.
Lastly you must change the routers password from the default (see below) otherwise any schmuck with your IP address will be able to telnet into it.
The first time you access the this it will be as default as
User name = admin
Password = epicrouter
To change the admin password try the following,
Open IE to
http://10.0.0.2 and type in username and password (admin/epicrouter).
Then choose on the advanced set up link and on the left hand menu choose "Admin Password Configuration"
Choose a password of your choice but dont change the user name and submit that.
Then save setting and rebootand once its is rebooted make sure you check from 10.0.0.2 you can get back in with the new password.
Post back if the above help and let me know.
