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Originally Posted by handyman
I think your all being a bit OTT, lets face it only the people here on the site would know the difference. Ntl DO own a web site with a very similar name. Theres also the wealth of different ntl hell type sites are ntl cs supposed to be educated on them all even when they have nothing whatsoever to do with their job description. Simple mistake and to be honest silly to ask in the first place since the answer is known.
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I agree with much of what you say, and I wasnt being nasty with my comment. I would of thought that ntl would inform their employees that the .COM site is no longer running. ie: ntl no longer have anywhere for customers to have a discussions forum and complain or make suggestions.
It was not a dig at any ntl employee, it was a dig at the system.