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Originally Posted by ianathuth
I don't expect all NTL associates to know everything, but I do expect that an answer to a question asked on their complaints form some time ago be researched and not guessed. Even having put me on hold twice to seek advice from other associates I still got the same response so I think my comments and the responses of others are very fair.
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It's just the same old ntl problem....... "Lack of Communication"
