Ary? No, sorry I don't. Hope you manage to upgrade. Is it not possible to call your mum and ask her. Make sure she knows you are happy to pay and it's only for a month or two. Also, not sure if NTL are as hard-nosed about customer names as BT are, but my mum sometimes can't get details of their telephone stuff due to it being in my dad's name. Might be worth getting a female friend to try the upgrade for you in case they get funny on the other end of the phone about a male voice calling to upgrade an account in a female name!