NTHell or what
Yesterday, i discovered that i had been billed 14.99 for the 64k always on/telephone line deal that i originally signed up for many moons ago with NTHell. Like many others i was upgraded to 128k/telephone thence to 150k "broadband". In the heat of last summer i distinctly asked the gits to cancel all contracts ezxcept the 150k as i was mistakedly billed for my neighbour, 2 doors away.
I have never used the telephone service. Not even a phone is connected to the socket.
So now i am billed 17.99 AND 14.99 for the 150k and 64k/telephone for the last 6 months. NTL policy is to not send any bills if the DDebit is the same for 4-6 moths. So they gits were happly taking money from my account.
They will not be refunding the tlephone line costs and now they will kill the telephone line next month.
So, here is a warning to unsuspecting customers..
-A
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